Your form showed Message sent but no lead reached your team
Client siteWhere the action starts
Your team has no submission to follow up on
The visitor received a success confirmation, but no lead record was created
StepObservedWhat it meansResult
VisitorMessage sentThe visitor saw a success confirmationShown
DeliveryNo lead receivedNo submission reached your teamNot received
Lead recordNo matching recordNo customer record is available to confirmNo record
Visitor result
Message sent
Page responseConfirmation shown after submission
What we can confirm
This test confirms a delivery gap
It does not estimate how many other submissions may have been affected
When to resume
A test lead reaches your team
The visitor sees confirmation and your team receives a lead record