AVMEL

How enquiry monitoring works

Each check follows an approved path and shows what it could verify

Discover

Discover where customer enquiries can start, then choose the path your client relies on

Verify

Check the approved experience and distinguish a real issue from access or uncertainty

Show the evidence

See what the visitor experienced, whether delivery was independently confirmed, and what remains unknown

Your team stays in control

  • You choose what gets tested

    Confirm the enquiry path and your authority to test it before monitoring starts

  • Test enquiries stay identifiable

    Test submissions use clear labels so your team can tell them from real enquiries

  • Changes need your review

    Site changes are reported, and proposed repairs need review before they can replace an active path