Terms of Service

Service

AVMEL helps your team monitor client enquiry paths and understand what each check confirms.

No legal advice

The service is software and does not provide legal advice. Observed signals identify evidence about a client site or lead path and may require review by your team, your client, or a qualified professional.

Accounts

You are responsible for keeping account credentials secure and for activity under your account. You must provide accurate business and billing information when purchasing a paid plan.

Acceptable use

You may use the service only for sites and paths you own, manage, or are authorized to test. Before any field entry, authentication, rehearsal, or submission, you must confirm that your authorization covers the site, Journey, account, form, and any configured destination. Public discovery does not grant that permission. Test submissions must use a customer-approved dedicated test identity and a unique run marker whenever the target fields permit it. The service must not use data belonging to real leads or unrelated individuals.

You may not misuse the service, attempt unauthorized access, disrupt infrastructure, or use verification results to harm third parties.

Plans and billing

Plans include a one-time public scan preview and monthly Agency ($59) and Portfolio ($149) subscriptions. The public scan is not a subscription and does not include recurring monitoring. Plan limits and features are shown on the pricing page unless a separate written agreement applies.

Paid subscriptions may be processed by the payment provider shown at checkout. That provider may act as Merchant of Record for the transaction and handle payment processing, applicable taxes, payment-related refunds, and chargebacks under its terms and policies. Taxes may be added or collected where required.

Cancellation and refunds

You may cancel a paid subscription through billing or by contacting support@avmel.com. Refund requests are handled under the Refund and Cancellation Policy unless applicable law requires otherwise.

Availability

We aim to provide a reliable service, but it is not guaranteed to be uninterrupted or error-free. We may update, suspend, or modify features as the product evolves.

Liability

To the maximum extent permitted by law, AVMEL is not liable for indirect, incidental, consequential, special, or punitive damages, or for lost profits, lost revenue, or lost data arising from use of the service.

Contact

Terms questions: legal@avmel.com
Product support: support@avmel.com