Privacy Policy

Information we collect

We collect information you provide to create and manage an AVMEL account, such as your name, business email, company or workspace details, support messages and billing information. We also receive technical information needed to secure and operate the service, including login activity, device and browser data, IP address and service diagnostics.

How we use information

We use information to provide AVMEL, authenticate users, run discovery and lead-path verifications, capture evidence, send incident notifications, provide support, process billing, prevent abuse, improve reliability and communicate important service updates. We use only the information reasonably needed for these purposes.

Client site and verification data

When you add a client site, AVMEL processes the URL and the public pages, content, screenshots, traces, technical metadata, discovery results and evidence needed to deliver lead-path protection. You should only add sites that you own, manage or are authorized to protect. By adding a site, you confirm that you have the right to run the configured verifications against it. AVMEL does not require access confirmation for basic public-safe checks, but advanced, private or customer-controlled workflows may require it.

Cookies and consent

AVMEL uses necessary cookies for security, sign-in and core site functions. Optional analytics or marketing cookies are used only when you choose to allow them. You can reject non-essential cookies or change your choices at any time through the Cookie settings control.

Our consent banner explains the available categories before optional cookies are enabled. Your choice is stored so we do not ask again on every visit. You can reopen Cookie settings at any time.

Sharing and service providers

We do not sell personal information. We may share limited information with providers that host infrastructure, deliver email, process payments, provide security services or help us support and operate AVMEL. The payment provider shown at checkout may act as Merchant of Record for a transaction and receives only the information needed to process it. Service providers are expected to protect the information they receive.

We may disclose information when required by law, to enforce our terms, investigate abuse or protect AVMEL, our customers and other users.

Retention and security

We keep information for as long as needed to provide the service, maintain business and security records, resolve disputes and meet legal obligations. Scan evidence and operational history are retained according to the workspace and plan settings where available.

We use technical and organizational measures designed to protect information, including access controls and encrypted connections. No online service can guarantee absolute security, so please protect your credentials and notify us of suspected misuse.

Your rights and choices

Depending on your location, you may have rights to access, correct, delete, restrict or export your personal information, and to object to certain processing. You can also withdraw optional cookie consent at any time. To make a privacy request, contact us using the details below. We may need to verify your identity before completing a request.

Contact AVMEL

For privacy questions or requests, email privacy@avmel.com. For product support, contact support@avmel.com. We may update this policy as the service or applicable requirements change; the date above shows when this version was last updated.